WHAT IS THE ACTUAL FAQ !?!

You can party with us as long as you are the legal age of eighteen (18) years old as of the date of sailing. 

If not, sorry! We’d love to have you on board with us in the future!

We’re all welcoming onboard, but your (and your baby’s!) safety is our first priority. You have to be less than 24 weeks into your preganancy to be allowed onboard. 

Before sailing, please provide your doctor’s letter confirming:

1. a) The length of your pregnancy
   b) You and your baby are in good condition to sail, and
   c) That your pregnancy is not high-risk

Your decision on whether to sail with us is at your own risk and discretion. 

• As easy as 1,2,3! Just view our rates and pick your cabins online!
  View Cabins & Pricing Here
  Book Online Now!

IT’S THE SHIP will need:

1. a) Full legal name (first & last name as per passport)
   b) Date of Birth
   c) Passport Number
   d) Passport Expiry Date (with 6-month validity from the date of sailing, where the expiry date is no earlier than 1 Sept 2023)
   e) Mobile number
   f) Email Address
   g) Nationality
   h) Emergency contact details
   i) Your good vibes!

If you have any special needs, feel free to write in at info@itstheship.com

For your convenience, you may opt to pay in Full or by Instalment via the payment methods below

1. Credit/debit card (Visa, Mastercard and American Express) 
2. We also accept cryptocurrency – Bitcoin (BTC) & Ethereum (ETH) 

For all you cheapskates, our instalment payment comes with an additional 3% interest rate. 

We also accept payment by bank transfers, only when prior arrangements have been made and applies for Full Payment only. 

Please write to info@itstheship.com if you have any payment enquiries.

Only the ‘Lead’ shipmate will be able to make payment for cabins on behalf of other shipmates in the same cabin.

The ‘Lead’ shipmate is the shipmate who places a reservation for a cabin onboard and is SOLELY RESPONSIBLE for authorizing changes to the reservations and making payment.

IT’S THE SHIP Singapore easy instalment payment plan is only available until December 31, 2022 at 23:59 hrs (SST). The rate of your monthly instalment payments will be dependent on the time of purchase with final balance due no later than January 7, 2023, 23:59 hrs (SST). Example, if you purchase on October 15, 2022, you would be required to make the first payment at time of booking. Subsequently the balance will be split equally on the 7th of every month from November to December, 2022 being your last payment.

You will be required to login to your It’s The Ship account and make the required payment. If your reservation remains unpaid within 7 Days after the instalment due date of every month stated on your confirmation email, your reservation will be canceled and payments will NOT be refunded.

It shall remain the ‘Lead’ shipmates’ responsibility to ensure that the Cabin Fare is paid in full by all parties. In the case that a roommate defaults on payment, cancels their reservation or there is a dispute resulting in the desire to no longer room together, the ‘Lead’ shipmate shall be responsible for the full cabin fare and/or for finding a replacement roommate.

Best to set an alarm on your calendar for the 7th of every month for this!

BOOK NOW!!  Early duck always catches the worm. Cabin sales for IT’S THE SHIP Singapore 2023 are on a first come first serve basis.

You can cancel ON or BEFORE January 7, 2023, 23:59 hrs (SST) for a refund less administrative fees of USD300 per cabin.  As of January 8, 2023, 00:00 hrs (SST), all monies (including your paid instalment) paid are non-refundable.

There will be no refunds given for latecomers, unused tickets or after the Cruise has occurred.  All cancellation requests must be submitted via email  to info@itstheship.com…

The shipmate who places a reservation for a cabin onboard is considered the cabin’s ‘Lead’ Shipmate and this shipmate is SOLELY RESPONSIBLE for authorizing changes of the other shipmate(s) in the same cabin but not the ‘Lead’ shipmates Full Legal Name.  Cabin’s ‘Lead’ shipmate details are non-transferable or non-exchangeable after the booking have been submitted/recorded.

The ‘Lead’ shipmate can manage and make the changes by:

• Step 1: Login to their It’s The Ship account
• Step 2: Click My Account and Order History
• Step 3: Click Edit shipmates from the reservation
• Step 4: Make the changes on other shipmates
• Step 5: Save and you are done!

During the reservation process you can opt to provide shipmates details at a later date up until 2 months prior to sailing.  So, the cut-off date is January 7, 2023,  23:59 hrs (SST).  Your cabin number is subject to change without notice and at the discretion of the cruise line.

However, from January 8, 2023 00:00hrs (SST) if the ‘Lead’ shipmate would like to make changes once the details of shipmate(s) in the same cabin have been provided, an administration fee of USD300 per shipmate and/or per name will be chargeable.  No changes of any kind (names or cabin) will be accepted within one month of sailing date ie. February 1, 2023 @ 23:59 hrs (SST).

Yes, we recommend that you purchase travel insurance to protect yourself against any financial losses due to any unexpected cancellation and/or travel emergencies.

Why don’t you guys book together? 🙂 

If the purchase is under the same transaction, there will be a higher likelihood that your cabins will be close to each other.

To change your payment plan dates, please email info@itstheship.com, before the start of each month.  All payment plan changes are subject to approval by Livescape.

Gratuities are mandatory fees. Gratuities are fees paid to the cruise staff for the cruises’ offerings and their services onboard.

Gratuities will be charged to your cabin’s account folios at the time of boarding.  Settlement is at the end of the cruise when shipmates settle their onboard expenses. Gratuities charges;

• SGD42 per shipmate for Standard cabins (Interior, Oceanview, Balcony and Balcony Deluxe)
• SGD52 per shipmate for Suites and Penthouse (Palace Suite, Palace Deluxe Suite, Palace Penthouse and Palace Villa)

Sure!  We have allocated only twin sharing INTERIOR cabin type for single travelers looking to be paired up.  Pairing will also only be done for same gender shipmates.  Please email info@itstheship.com to find out more!

All shipmates will require a valid passport.  Do ensure that your passport is valid for at least six (6) months beyond completion of travel date (expiry date not earlier than 1 Jul 2022)

All shipmates must also present any relevant documentation/ VISA on embarkation for MULTIPLE ENTRY into Singapore. Kindly check with your local authorities on any travel documents/ VISA required.  All travel documents/ VISA must match your name on the cruise documents and passport.

Please do make sure this is done, our hearts would break if we had to leave you behind.

• In line with Singapore’s Multi-Ministry Taskforce’s announcement on 24 August recently, kindly be informed with effect from 29 August 2022, guests embarking on the Genting Dream from either homeport in Singapore or Port Klang (Malaysia) will no longer be required to undergo a pre cruise Antigen Rapid Test (ART) for COVID-19. In addition to the announcement, mask-wearing at indoor venues on board the ship will no longer be required as per the Singapore ministry’s latest guidelines. However, all cruising guests above the age of 12 (13 years and older) will still be required to be fully vaccinated to be eligible to cruise. Resorts World Cruises will continue to work closely with the relevant authorities to adhere to all prevailing national safe management measures to continue to safeguard and provide peace of mind for our guests and crew.
• A valid REP (Re-Entry Permit) for Singapore Permanent Resident, please print out and bring it along the trip
• For tourist that require to apply visa to Singapore, kindly ensure you are holding on to a multiple Singapore visa
• Pregnant Women who is in or over twenty-four (24) weeks of her pregnancy will be refused permission to board the vessel
• Children aged 6 months or less at the commencement of the cruise will be refused permission to board the vessel
• A guest under 18 years of age (Minor) must accompanied by a guest 18 years or older (Accompanying adult)
• For full list of terms, kindly refer to our website:

https://rwcruises.com/terms-and-conditions

All travellers are required to submit SG Arrival Card through http://eservices.ica.gov.sg before arriving in Singapore. This can be done 1-3 days prior to the date of arrival in Singapore.

On Wednesday March 8, 2023 at Marina Bay Cruise Centre Singapore,

Check-in commences from 16:30 hrs to 19:00 hrs (SST).
Boarding starts from 16:30 hrs to 19:00 hrs (SST). 

You must be on the ship NO LATER than 17:00 hrs or you risk missing the party!  SO, BE ON TIME.  Address for Marina Bay Cruise Centre Singapore: 61 Marina Coastal Drive, Singapore 018947.

WHAT ARE THE BOARDING POLICIES?

• Fully Vaccinated

 1.1 Singapore Residents – Completed the COVID-19 primary vaccination series and have their vaccination records ingested in the National Immunisation Registry (NIR). Individuals who have completed primary vaccination are to receive a booster vaccine no later than 270 days after the last dose of the primary series to maintain the vaccinated status.

1.2 Recovered from COVID-19 (with unvaccinated or incomplete vaccinated status) within 180 days starting from the day of the first

1. positive PCR test result, or
2. positive ART result obtained at approved test providers; or

iii. positive serology test result attributable to infection and not past vaccination

2. Children who are 12 years old and below, i.e. born in or after the year 2010, who are unvaccinated, are also eligible for vaccination-differentiated SMMs
3. Travellers

3.1 Travellers who are recognised as having taken the full regimen of World Health Organization Emergency Use Listing (WHO EUL) vaccines outside of Singapore will be reflected as fully vaccinated for 30 days upon their first arrival. (Mostly 2 doses except for Janssen and CansinoBio with 1 dose). If their stay in Singapore exceeds 30 days, they will need to have their vaccination records ingested into Singapore’s NIR, and may be required to receive additional doses to continue to meet Singapore’s requirements for vaccination.

3.2 Travellers to Singapore with 2 doses of Sinovac-Coronavac/Sinopharm will be granted valid status of 30 days regardless of when they had taken their vaccinations as their country may not have adopted a 3 dose primary series yet. 

Not Allowed to Board

4. Individuals who are certified to be medically ineligible for all vaccines under the National Vaccination Programme that currently include PfizerBioNTech/Comirnaty, Moderna/Spikevax, Sinovac-CoronaVac and Novavax/Nuvaxovid COVID-19 vaccines.

APART FROM MY FAVOURITE FESTIVAL GEAR, WHAT SHOULD I PACK

1. a) Your passport with validity of 6 months from date of travel (with expiry date not earlier than 11 September 2023)
   b) Identification card
   c) Valid visas/ travel documents (MULTIPLE ENTRY into Singapore)
2. d) Cash/ Credit Card (Currency on board is in Singapore Dollar (SGD), 
3. e) Camera (No Drones/DSLR)
   f)  Swimsuit/Beachwear gear
   g) Sunscreen
   h) International adapter (Chinese 3-pin Socket and UK socket onboard)
   i)  Others – essential support clothing relevant for the cruise
   j) Fun costumes!
4. k) YOURSELF!

a) Banned and/or Illegal substances, drugs or paraphernalia (drugs are strictly prohibited; all Singapore law must be respected!)
b) Any form of cigarette/tobacco products and e-cigarettes/vape (No worries, cigarettes can be purchased onboard!)
c) Alcohol & Non-alcoholic beverages
d) Cooked or Raw food
e) Extension cords and heating devices
f) Weapons, including sharp objects
g) Arms, imitation arms, ammunition and explosives of all kinds
h) Counterfeit currencies and counterfeit negotiable securities.
i) Deadly poison of all kinds.
j) Foodstuff, medicine and other articles coming from epidemic stricken area or harmful to man and livestock or those which might spread disease.
k) Fruits, vegetables, live animals, animal products, pathogenic micro-organisms of animals and plants, pests and other harmful organisms, animal carcasses, soil, genetically modified organisms, relevant animals and plants, their products and other objects subject to quarantine from countries or regions with prevalent epidemic animal or plant diseases.
l) Printed matter, films, photographs, gramophone records, cinematographic films, loaded recording tapes and video tapes, compact discs (video and audio), storage media for computers and other articles which are detrimental to the political, economic, cultural and moral interests of Singapore.

No.  Water is available on IT’S THE SHIP Singapore, and bottled mineral water can be purchased onboard.

No.  All alcoholic drinks will be confiscated by security at Singapore entry gateway during security clearance at embarkation.  Alcoholic beverages can be purchased onboard IT’S THE SHIP Singapore for onboard consumption only.  Duty free alcoholic beverages purchased onboard will be retained on IT’S THE SHIP Singapore till the end of the cruise.

Sure you can.  Specific medication prescribed by a Medical Practitioner or medicine bought over the counter is allowed.  However, we suggest that all medication is stored  in its original bottles/tablet strips, along with respective prescription to avoid any confiscation by the Local Authority.  We recommend your medication to be placed in your personal hand-carry luggage as it may take time for your check-in luggage(s) to be delivered to your cabin.  

Unfortunately, NO.  It is for your own safety.  All shipmates must be deemed medically and physically fit for travel.  By booking this Cruise, you warrant that you, and those traveling with you, are physically fit to travel at the time of embarkation. 
The Centres for Disease Control and World Health Organisation have guidelines as to which vaccinations are required in each country.  Do check with your local health care professionals certified by WHO for guidance.  Livescape or Dream Cruises have the right to require the shipmate to produce medical certificates supporting the fitness to travel.  Where a shipmate is assessed as unfit to travel and refused embarkation then neither the Livescape or Dream Cruises has any liability to the shipmates.

Not to worry!  You may bring your own wheelchair, powered wheelchair or mobility device onboard IT’S THE SHIP, or rent one from an external vendor who will deliver it to the ship.  Just advise us in advance during booking or before 7 February, 2023, 23:59 hrs (SST) for us to allocate the specific wheelchair accessible cabin for you. Special requests are subject to availability at time of booking and not guaranteed.

You may notify LIVESCAPE at the time of booking on or before 7 February, 2023. 23:59 hrs (SST) of any disability, medical and/or physical condition that may require special assistance during the cruise.

You are allowed to bring a maximum of two (2) pieces of personal luggage onboard, each weighing a maximum of 23kg.  Any luggage exceeding the listed weight can be checked in at the check-in counter. But we highly recommend you to travel light!  

We know it’s rather impossible to travel light when we have a ton of themed parties, but try to simmer it down for these 3 days! 2 bags for 3 days should be enough for any fashionista, 1 bag of clothes and 1 bag of shoes! 😉

Unfortunately, there won’t be any pre-arranged transfers from the port and airport.  You will need to make your own ground transportation arrangements.

Singapore is a small and vibrant city.  The cruise centre is approximately 30 mins away from the city centre depending on traffic.  Lots of accommodation options are available.  You can choose to stay anywhere in Singapore you like! But, remember you need to be on time to check-in or risk missing the ship. You must check-in at Marina Bay Cruise Centre promptly BEFORE March 8, 2023, 15:00 hrs (SST).